Frequently Asked Questions (FAQs)

General

What is EISTER AI?
EISTER AI is a technology company focused on artificial intelligence, robotics, interactive systems, and future-ready intelligent machines.

Who can use EISTER AI products?
Anyone interested in AI, robotics, innovation, or digital technology—students, creators, developers, and businesses.

Products & Services

What kind of products do you offer?
We offer AI-powered tools, robotics solutions, digital products, research-based innovations, and future AI devices.

Are your products physical or digital?
We offer both. Some products are digital (AI tools, 3D files, software), while others are physical devices or prototypes.

Are future products guaranteed?
No. Future projects and features are under development and may change or be discontinued.

3D Printing & Digital Files

Can I sell or share the files I buy/download?
No. Files are for personal or licensed use only. Redistribution or resale without permission is prohibited.

Do you offer refunds for digital files?
Due to the nature of digital products, refunds are generally not provided unless stated otherwise.

Technical & Support

Do you provide setup guides and documentation?
Yes. We provide documentation and setup guides where applicable.

Do I need technical knowledge to use your products?
Some products are beginner-friendly, while others require basic technical knowledge. Each product includes clear requirements.

Accounts & Security

Do I need an account to use EISTER AI?
Some features require an account, while others are accessible without registration.

Is my data safe?
Yes. We take privacy and data protection seriously. Please review our Privacy Policy for details.

Payments & Pricing

What payment methods do you accept?
Payments are handled via secure third-party payment gateways. Available methods may vary.

Can prices change?
Yes. Prices may change without prior notice.

Legal & Policies

Where can I find your Terms & Conditions?
They are available on our website under the Legal section.

How do I contact support?
You can reach us through the Contact page or email us at support@eisterai.com.